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Policies and Procedures


Registration and Waitlist

Registration is on a first-come, first-served basis. Students are welcome to join as long as seats are available in a class. Upon registration, you will receive an electronic confirmation notice listing the classes in which your child is enrolled. All classes are contingent upon sufficient enrollment.

Pricing and Billing
Prices are listed for each class on the registration page. We accept payment via credit or debit card. All classes must be paid in full upon registration. Fees cover the current season only.

Cancellations
Cancellations and class changes must be officially requested by emailing [email protected]. Cancellation requests will be processed within five business days.

  • If a cancellation is requested before the program starts, 100% of the course fee will be refunded.

  • If a cancellation is requested after the first class, 75% of the course fee will be refunded.

  • No refunds will be issued after the second class.

  • You are welcome to switch programs within the season if space is available.

This policy is based on scheduled class meetings, not on the number of classes the student attends. No exceptions will be made, so please familiarize yourself with the policy before registering your child.

Make-Up Lessons
If a child misses an after-school class due to illness or a scheduling conflict, we cannot offer a make-up class. If an after-school class is canceled due to a teacher’s absence, we will make up for it by adding extra time to future classes.

Inclement Weather
Please note that if a class is canceled due to inclement weather, we are unable to offer a make-up session or a refund. We appreciate your understanding and commitment to safety.

Dismissal
Please ensure you arrive on time for pick-up. If you require additional care for your child, Extended Care is available until 5:15 p.m. for an additional cost.

Behavior Policy
Avenues reserves the right to respond to each student's behavior with a broad range of appropriate options, from conversation to suspension to possible termination of enrollment. It is in such an environment that students learn to assume responsibility for their actions and understand the consequences of their behavior. Handling of behavioral issues is guided by the belief that while errors of judgment may have consequences, they are also opportunities for learning.