Policies and Procedures

Click on the headings below to read more about Global Extensions Policies and Procedures.

To ensure continuity and convenience, we have implemented a seamless re-enrollment process, allowing you to secure your child's spot for both fall and spring terms. In our commitment to flexibility, we understand that preferences may change. As such, we welcome class switches and withdrawals for the spring term, pending availability. Our team will proactively reach out to you at the beginning of December. Registration is on a first-come, first-served basis. As long as seats are available in a class, students are welcome to join. There are no drop-in options for classes, and students must register for the entire year. All classes are contingent upon enrollment. Course-specific details will be emailed by your child's instructor prior to your first class.
If a class you would like is full, we suggest adding your child’s name to the waitlist. We will make every effort to open additional sections to meet the demand. You will be notified immediately via email if a space in the class becomes available. Upon registration, you will receive an electronic confirmation notice listing classes in which your child is enrolled.
Prices are available on the program description page for each class. The fee covers the entire year. Secure your spot by paying for the fall semester upon registration, with the remaining balance due in January 15, 2024.

Switching or Dropping Classes for the Spring Term: We welcome class switch requests for the spring term without penalty. At the beginning of December, our team will proactively reach out to you to inquire whether your child would like to continue with the same class/activity or switch to another. We will make every effort to accommodate your requests based on availability. There is no penalty for switching or dropping classes for the spring term, and the remaining balance will not be charged. If you have any questions, please write to [email protected].

Please note that this policy is valid only during the transition between terms. Once the fall and spring terms begin, the refund policy below is applied:

Dropping Classes/Refunds in the Current Semester: Cancellations and class changes must be communicated officially by emailing [email protected]. If a student decides to drop a class less than two weeks before the first class, but before the class has met, 75% of the course fee is refundable. If a class is dropped after the first class, 50% of the course fee is refundable. There are no refunds after the first class. This policy is based on scheduled class meetings, not classes attended by the student. Please be aware that there are no exceptions to this policy, and we kindly ask you to familiarize yourself with it before registering your child for classes.

If a child misses an after-school class due to illness or schedule conflict, we cannot offer a make-up class. If an after-school class must be canceled due to teacher absence, we will compensate for it by offering an additional class following the last week of classes.
Families may receive a financial aid code that can be used toward one after-school class, equal to the amount of their tuition financial aid package. The code can also be applied to the aftercare Stay & Play program for as many days of the week as needed. Your financial aid code can be used at checkout.